Technical Services (MENA) | Macro

Technical Services (MENA)

  • Macro's technical services team can provide full MEP maintenance and repair.

Maintaining the core functionality of your property is the bedrock of a successful performing enterprise or environment. And given they’re not your core business, these mechanical, electrical and plumbing (MEP) challenges require the highly cost effective asset management solutions Macro can provide. We work as a partner to your business, and our technical services team can function as either a multi-part or single service model.  

How we work

Our service delivery proposals include both ad hoc maintenance visits and contracted planned visits with options for basic or fully reactive call coverage. If needed we can develop a support plan that’s entirely tailored to the way you prefer to work too. Peace-of-mind comes as standard though and we provide a 24/7 helpdesk service and emergency cover for our contract customers. 

Whatever your property portfolio calls for, for Macro communication, reliability and value are central to our service to you. 

How you benefit

Our rapid response helpdesk team cater to a multicultural society, and our operators speak fluent English, Arabic, Hindu and Tagalog. Our 30+ years experience and focus on customer satisfaction and service delivery are the keys to how we operate. Our maintenance packages are highly competitive.

Maintenance services we offer:

Mechanical, Electrical and Plumbing (MEP), operations and maintenance:

  • Air compressor maintenance
  • Air conditioning and ventilation system (split air-conditioning units, FCU, FAHU, packaged units, air handling units)
  • Electrical and lighting maintenance and repair
  • Fire protection (visual inspection and checking)
  • Generator set (visual inspection and checking)
  • Plumbing and sewerage
  • Proactive, predictive and preventive maintenance
  • External pipe repair
  • Replacement of water heaters
  • Repair and replacement of sanitary wares

Civil maintenance:

  •  Carpentry (light carpentry)
  • Locks 
  • Masonry (minor grouting, tiling)
  • Painting
  • Handyman services
  • Energy management
  • Electrical testing (for LV side only)

Macro also has a list of approved specialist contractors to provide services on elevators, water treatments, fire equipment, etc.

Facility support services:

  •  Cleaning (internal and external cleaning and hygiene services for offices, residential buildings)
  •  Pest control
  •  Hygiene 

Residential ‘homeserve’ package:
Maintenance services for owners and tenants:

  •  Maintenance of Mechanical, Electrical and Plumbing (MEP)
  • Air conditioning servicing
  • Painting and Decorating
  • Light carpentry
  • Specialist and regular cleaning services
  • Handyman services
  • Tiling
  • Minor refurbishment works